Our Contact Details

Name: Clinical Marketing Solutions Limited

Address: Regent House, Heaton Lane, Stockport, England, SK4 1BS

Phone Number: 03301 334 005

E-mail: info@moneyrewind.co.uk

This Privacy Notice was last updated on 09/06/2026

Scope of this notice — moneyrewind.co.uk

This privacy notice applies to moneyrewind.co.uk and claims enquiries submitted through this website. When you submit a claims enquiry here, we use your details to assess whether we can introduce you to a partner solicitor or claims firm handling financial or housing claims.

Overview

Clinical Marketing Solutions Limited (hereinafter ‘We’) operating the Money Rewind brand collects, stores and processes personal data to provision services on behalf of our customers and webpage users.

You can find out more information about what personal data is from the ICO at – https://www.ico.org.uk. Essentially it is information which identifies you as a living individual.

We take data privacy very seriously. We are a data controller registered with the ICO. We have a Data Protection Officer overseeing and reporting on compliance and we fully recognise the importance and sensitivity of your personal information. We only collect personal information that is relevant to processing your enquiry/ies.

What this notice covers?

This privacy policy covers the personally identifiable information about you that Clinical Marketing Solutions Limited collects when you use moneyrewind.co.uk or submit a claims enquiry form through this website.

We store and process personal data in accordance with all current Data Protection legislation, including the UK GDPR, the Data Protection Act 2018 and the Personal and Electronic Communications Act and all other relevant legislation. e.g., Equalities Act 2010.

We also automatically receive and record information from your browser, including your IP address to prevent fraudulent use of our systems and to protect and validate our customers’ enquiries.

When you fill out one of our forms it is in our legitimate interests to use the information you have provided so we can service your enquiry by:

• Providing you with a relevant partner who can discuss or negotiate your requirements in more detail.
• Improving our site for the greater satisfaction of our customers’ browsing experience.

If you are under 18 years old or living outside of the UK please do not fill in any of our forms as we only provide services for customers over 18 who live in the UK.

Data Security

All and any information you provide us with is transferred securely, it is encrypted in-flight then stored securely, and when it is no longer needed it is safely and securely destroyed.

The type of personal information we collect

We currently collect and process the following personal information about you to process your enquiry and to match you with the supplier(s) that meets your requirements and to protect against fraud.

• Name, contact details, together with any other information or personal data you provide to assist your specific enquiry with us and IP addresses of living individuals; website data, analytical data; and for employee applications we process the minimum personal data necessary for recruiting and safely on-boarding, then managing our staff.

How long we keep your personal information (retention period), what we use it for and the legal bases.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing both customer and staff information are as follows –

Where we have a contractual obligation to do so; or we have a legal obligation; or a vital interest (for staff data only); or a legitimate interest; or when we have your consent, which you can remove at any time by contacting our Data Protection Officer at info@moneyrewind.co.uk or using “Manage cookies” in the site footer.

Lawful bases by activity

Submitting your enquiry and introducing you to a partner firm: Legitimate Interests (and/or steps prior to a contract). We have carried out a Legitimate Interests Assessment for this processing.

Advertising and retargeting (Taboola, Meta, TikTok, Google Ads, Outbrain, Yahoo, Revcontent, Bing and similar technologies): Consent (UK GDPR Art 6(1)(a)) and PECR. These only run if you opt in via our cookie banner. You can withdraw consent at any time using “Manage cookies” in the footer.

All of our customer data is processed and stored in the UK and we delete the data by destroying all of it securely when you opt-out, remove your consent, or when it is no longer needed for your claims enquiry.

How we get the personal information and why we have it?

All the personal information we process is provided to us directly by you, so we can provision the right service partner that suits your particular circumstances and requirements.

For claims enquiries on this website, we use your information only to facilitate an introduction to a relevant partner firm.

Who we provide your data to?

For claims enquiries submitted on moneyrewind.co.uk, we share your details with one partner solicitor or claims firm per enquiry, where that firm is an independent controller of your data.

Your data protection rights

Under data protection law, you have rights including:

Your right of access:You have the right to ask us for copies of your personal information.

Your right to rectification:You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure:You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing:You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing:You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability:You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we will respond within one month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you are concerned about how we have used your personal data. ICO contact details are set out below.

Opting out and removing consent

If you wish to opt out, please click the opt-out option in our communications or contact us using the information below.

You can remove your consent at any time by contacting us (see below). or using the opt-out button on our communications.

Contact Us

If you wish to make a request, or have any concerns or enquiries about your personal information, please contact us first:

By Email: info@moneyrewind.co.uk

By Telephone: 03301 334 005

By Writing Post to us at: DPO, Clinical Marketing Solutions Limited, Regent House, Heaton Lane, Stockport, England, SK4 1BS.

Cookies and similar technologies

We use essential cookies to run this site. We only set analytics and advertising cookies if you accept them. You can change your choice at any time using the “Manage cookies” link in the footer.

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk