Money Rewind

Money Rewind is a trading name of Clinical Marketing Solutions Limited, authorised and regulated by the Financial Conduct Authority (FRN: 928428).

We are not currently taking on any new customers.

This site provides information about motor finance, housing disrepair and ongoing advice fee claims, including your rights and how to pursue a claim yourself for free. Eligibility and outcomes depend on your individual circumstances and proper investigation. Compensation is not guaranteed.

We are not currently taking on any new customers. This website remains available for regulatory information and details of your rights when making a claim.

Important information

You are not required to use a claims management company. You can pursue your claim yourself for free — direct to the firm you are complaining about, or to the relevant ombudsman or compensation scheme.

Housing disrepair claims:You can report disrepair to your landlord, your local council's environmental health team, or the Housing Ombudsman Service, for free.
PCP car finance claims: You can complain to your lender directly, or refer to the Financial Ombudsman Service, for free or use the FCA redress scheme. See FCA car finance guidance.
Ongoing advice fee claims: You can complain to your provider, or refer to the Financial Ombudsman Service or the financial compensation scheme for free.

Money Rewind is a trading name of Clinical Marketing Solutions Limited, authorised and regulated by the Financial Conduct Authority (FRN: 928428).

Eligibility and outcomes depend on your individual circumstances and proper investigation. Compensation is not guaranteed.

Your rights when making a claim

No Win No Fee — what you may pay

If a solicitor takes your case on a No Win No Fee basis, these are the typical costs to understand before you proceed.

No Win No Fee typically costs ~48% of your compensation

If you use a partner solicitor on a No Win No Fee basis and your claim succeeds, their fee is typically 40% of compensation plus VAT (48% in total). Example: £1,000 compensation → about £480 in fees → about £520 to you. Fees vary by firm.

If you are claiming for a PCP car finance claim, the solicitor fees typically range between 18% and 36% (inclusive of VAT).

If you withdraw after the 14-day cooling-off period, the solicitor may charge a cancellation fee. This is typically calculated based on work completed on your file to date, using the hourly rate or staged fees in your agreement. Confirm the amount and calculation method in writing before you proceed.

Read full No Win No Fee information

Last reviewed: 09 June 2026

What Money Rewind does

We connect you with solicitors who can review your claim

We are not a law firm and we do not handle your claim ourselves — we help you reach a solicitor who can assess your circumstances and explain your options.

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SRA-regulated solicitors
We introduce you to solicitors regulated by the Solicitors Regulation Authority who can review whether you have a case.
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A straightforward process
Tell us about your situation, review the key information, and decide whether you want an introduction — no pressure to proceed.
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Support before you commit
Our team can answer questions about how introductions work, what solicitors may charge, and where to find full regulatory information.

Claims we can introduce you for

Information about claim types we have previously introduced consumers for. Eligibility and outcomes depend on your individual circumstances.

PCP Car Finance Claims

If you had a motor finance agreement between 6 April 2007 and 1 November 2024 and were not told about commission arrangements, you may have a complaint. Eligibility depends on your circumstances.

PCP car finance claims: You can complain to your lender directly, or refer to the Financial Ombudsman Service, for free or use the FCA redress scheme. See FCA car finance guidance.

Money Rewind receives introduction fees from partner firms when we transfer your details, as set out in our Privacy Policy. This does not change the fee you pay the firm handling your claim. You may pursue a claim yourself without using our service.

Housing Disrepair Claims

If you have reported persistent disrepair to your landlord and it has not been fixed, we can introduce you to solicitors who may assess your case. Outcomes depend on your circumstances.

Housing disrepair claims:You can report disrepair to your landlord, your local council's environmental health team, or the Housing Ombudsman Service, for free.

Ongoing Advice Fee Claims

If you paid ongoing financial advice fees and did not receive the service you paid for, you may wish to have your case reviewed. Eligibility depends on your circumstances.

Ongoing advice fee claims: You can complain to your provider, or refer to the Financial Ombudsman Service or the financial compensation scheme for free.

Motor finance — important update

The FCA has finalised the Motor Finance Consumer Redress Scheme (PS26/3, March 2026). Eligible consumers may be contacted directly by their lender about a free redress route — you do not need to pay a claims management company to access it. The scheme is subject to ongoing legal challenge as at June 2026, so payout timing may vary depending on your agreement date. Motor finance commission complaints may relate to agreements taken out between 6 April 2007 and 1 November 2024. Eligibility depends on your individual agreement and circumstances. FCA car finance guidance.

How Money Rewind works

Four clear steps from first contact to working with a solicitor — you stay in control throughout.

Step 1

Answer Some Questions

We ask about your situation to see whether an introduction may be appropriate.

Step 2

Review Key Information

Before any introduction, we make sure you have seen the key disclosures, including your right to pursue your claim yourself for free.

Step 3

Match You With A Solicitor

If you choose to proceed, we introduce you to an SRA-regulated solicitor who can review your case.

Step 4

Work With Your Solicitor

The solicitor assesses your case and explains next steps, fees and your right to cancel. Accepting a case does not guarantee success.

We are not currently taking on any new customers.

This website remains available for regulatory information and details of your rights when making a claim.

Your rights when making a claim